AI receptionist comparison

Revti vs Smith.ai.

Both answer calls around the clock, qualify leads, route calls and record what happened. Revti is the more focused choice for UK service businesses that want GBP pricing and an operational front-desk workflow. Smith.ai stands out when access to North America-based live agents is essential.

Reviewed 22 July 2026Official public sourcesPrices exclude VAT where stated

Side by side

What changes in practice.

Prices and inclusions can change. Verify the final quote and usage terms with each provider.

Starting plan

Revti.ai
£99 + VAT/month · 200 minutes
Smith.ai
$95/month · 50 calls

Different currencies and usage units make direct cost-per-call comparisons unreliable.

24/7 AI call answering

Revti.ai
Included
Smith.ai
Included

Live human backup

Revti.ai
Transfer to your team
Smith.ai
24/7 North American live-agent network

Appointment booking

Revti.ai
Built-in booking workflows and Google Calendar
Smith.ai
Calendar and workflow integrations

Call records

Revti.ai
Recordings, transcripts, reasons and lead scores
Smith.ai
Recordings, transcripts and summaries

Customer context

Revti.ai
Built-in customer profiles and call history
Smith.ai
Connected-system lookup and CRM automations

Existing number

Revti.ai
Keep it and forward calls
Smith.ai
Call forwarding supported

Onboarding

Revti.ai
Self-serve plans; done-for-you Launch package
Smith.ai
White-glove onboarding included

Primary market fit

Revti.ai
UK service businesses
Smith.ai
North American professional and service businesses

Revti fits best when…

  • UK trades, clinics, property and appointment-led service businesses
  • Teams that want prices in pounds and a predictable monthly minute allowance
  • Owners who want setup, testing and integrations handled for them
  • Businesses that need calls, bookings, customers and SMS activity in one workspace

Smith.ai fits best when…

  • North American businesses that require live human escalation
  • Legal and professional-services teams with complex intake
  • Businesses that prefer per-call billing to minute bundles

A fair comparison

Where Smith.ai is strong

Smith.ai combines its AI receptionist with a 24/7 network of North America-based live agents, which is a meaningful advantage for sensitive or unusually complex calls.

Common questions

Before you decide.

Is Revti.ai a Smith.ai alternative in the UK?
Yes. Revti is designed for UK service businesses and provides 24/7 call answering, lead capture, booking, transfers, transcripts and customer context with GBP pricing.
Does Revti include live receptionists like Smith.ai?
Revti is AI-first and can transfer callers to your own team. Smith.ai includes access to its North American live-agent network, so it may be a better fit if third-party human backup is essential.
Which has simpler pricing?
Revti publishes monthly plans by included call minutes. Smith.ai publishes plans by included calls. The more predictable model depends on whether your call length or your call count varies most.

Methodology

Check the sources.

We compare publicly documented plans and product capabilities. We do not use affiliate rankings. Features, availability and pricing can change after the review date.

See your calls handled.

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